Refund policy

At BeadLoop, all our products are carefully checked and packed before shipping to ensure you receive them in perfect condition. Please read our policy carefully before placing an order.

No Return Policy

We follow a strict No Return Policy. Once an order is delivered, it cannot be returned for reasons such as change of mind, dislike of product, or personal preference.

No Exchange Policy

We also do not offer any exchanges on delivered products. We request you to review product details carefully before placing your order.

Damaged or Wrong Items

In case you receive a damaged product or wrong item, please contact us within 48 hours of delivery at:

Email: support.beadloop@gmail.com

Please include:

Order ID
Clear photos & unboxing video of the product and packaging
Description of the issue

We will review the case and provide the best possible solution.

Non-Returnable Items

All BeadLoop products are non-returnable and non-exchangeable unless they arrive damaged or incorrect.

This includes:

All jewelry items
Sale or discounted products
Gift items or promotional items

Refund Policy (Only Applicable for Approved Cases)

Refunds will only be processed if the issue is verified and approved by our team (e.g., wrong item or damaged product).

If approved:

Refunds will be processed to the original payment method
Processing time may take 7–10 business days depending on your bank

Customer Responsibility

Customers are requested to carefully check product descriptions, images, and details before placing an order. BeadLoop will not be responsible for incorrect expectations after purchase.